Customer Care
We use a platform called Clixifix to communicate with our buyers and to ensure that a record of all your communications with our dedicated customer care team are kept in one place, and you can chat to us easily.
Creative people working on new ideas
Creative people working on new ideas
How to access Clixifix
On the day of completion, you will be sent access details to the Clixifix platform. From this point on you can easily communicate with our friendly customer care team via the portal.
Clixifix Login2026-03_Woodlands_Exteriors_002
2026-03_Woodlands_Exteriors_002
Customer Support
At Stonebridge Homes, customer satisfaction is important to us. If you are unhappy with any aspect of our service, please let us know so we can work towards a resolution.
Please review our Complaints Policy, which explains how to submit your complaint, what information we require, and how we will manage your case:
Stonebridge Complaints Policy