Customer Stories

We pride ourself on our high specification and craftsmanship, and we love to hear what our customers say about us.

A happy mixed race family of three relaxing in the lounge and being playful together. Loving black family bonding with their son while playing fun games on the sofa at home
A happy mixed race family of three relaxing in the lounge and being playful together. Loving black family bonding with their son while playing fun games on the sofa at home

Ashtree Park – Barnard Castle

We are 100% happy with our new house on this friendly new development. All houses have snagging issues, and the online Clixifix system that Stonebridge use is a transparent system of getting issues resolved. We were regularly kept updated from customer support and site managers throughout the process.

We can’t fault the Sales Advisor and site team on the Ashtree Park development, they really did make the buying process a doddle. They were always there to answer any questions we had during the purchase, making it a seamless process. We went from reservation to completion in just eleven weeks.

An elderly man is standing in the living room of a nursing home with a happy smile and holding a cup of coffee
An elderly man is standing in the living room of a nursing home with a happy smile and holding a cup of coffee

Oakland Park – Masham

I moved to Masham in January and I absolutely love my house. It’s bright, modern and well set out. It has a good-sized utility room off the kitchen, a large en-suite off my bedroom and two further double-sized bedrooms, so I can easily accommodate my two grown up children and partners when they come to stay.

The Sales Advisor, Ben, was brilliant when keeping me updated about the build and he sent me photos of progress regularly. There were the usual little snags after I moved in, but these were remedied quickly and efficiently.

The whole development is attractively arranged and the houses are set at interesting angles and made of a variety of materials, which gives a lovely “villagey” feel to the estate. Also, as we are all new together, everyone living here is very friendly, which adds to the ambience. The shops and hostelries of Masham are only a short walk away too.

happy kid holding key near mother and father while standing near house and sign with sold letters
happy kid holding key near mother and father while standing near house and sign with sold letters

The Willows – Harrogate

One thing that persuaded me to buy a Stonebridge Home was because people on the development said that the homes were of good quality, and they weren’t wrong.

Throughout the whole process, the Sales Advisor Ben was very helpful. I got to know him quite well as I visited quite regularly as I worked nearby.

In terms of the house I received what I asked for; what I bought is what I got. Everything was right, and I received everything exactly as expected. It took longer than I thought, but it wasn’t their fault – it was due to the weather. They were very apologetic, so I would buy from them again.

One thing I love about my new home is the hallway as it is massive and beautiful. I also love that I look out of my house onto fields; it’s perfect.

Family Cooking A Meal
Family Cooking A Meal

Woodhead Park – Deepcar

We previously bought a home from Stonebridge six years ago. We were really happy with the house so we decided to buy another one.

We love the layout of our new home, it’s so airy and light and suits us perfectly. It’s in a great location too which makes it even better. The site itself is very spacious, and it’s well laid out. The houses are not on top of each other. We looked at other developments in the area, and the houses were cramped together. This estate has really nice houses and gardens.

Ben in sales has been really good and helpful, as well as other staff members that we have dealt with throughout the process.

We are really happy with our new home.

preparation of family breakfast. mother and baby son cook porridge in morning
preparation of family breakfast. mother and baby son cook porridge in morning

Spencer Grange – Skipton

We moved into the Spencer Grange estate in September 2023. The sales process was really smooth from start to finish, the Stonebridge sales person was attentive to our every need and committed to ensure we received a tailor-made experience. All options for our new home were of a high calibre and the site office was well equipped to make the selection process straightforward.

We’re delighted with our new home and the site team has worked really hard to make us feel welcome and to resolve the inevitable little issues quickly. From the Site Manager to the various construction teams on site, everyone is polite, professional and committed to first class customer care.

We’ve enjoyed an excellent relationship with Stonebridge throughout and now, three months in, we feel that the aftercare programme is well established and ready to act should we require anything – which, at the moment, we don’t.

Find a home

We have beautiful homes throughout the North East, Yorkshire and the Midlands. As well as several show homes, we also have a varied selection of virtual tours to help you experience what living in a Stonebridge Home is like.

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Keep up to date with our latest blog articles and videos for all things new homes and Stonebridge. Sit back and be inspired…

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